399ber Terms and Conditions

1.1 Nature of the Agreement

These Terms and Conditions ("Terms") form a legally binding agreement between the 399ber platform and its user ("you" or "member"). By accessing the 399ber website, completing registration, or using any service, you are considered to have given your full consent to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

399ber operates a safe and reliable online gaming environment for users in Bangladesh. Our platform includes various gaming sections such as live casino, sports betting, and slots.

1.2 Eligibility Requirements

To participate on our platform, you must meet the following eligibility criteria:

• You must be at least 21 years of age.
• You must register under your own name — creating an account on behalf of a third party is not permitted.
• Each individual may hold only one account.
• You must provide accurate and complete personal information.
• Your account may not be used for any commercial purpose.

1.3 Changes to the Terms

399ber reserves the right to change, amend, or update these Terms at any time. For significant changes, we will publish a notice on our platform. If you continue to use the platform after the updated Terms have been published, it will be assumed that you have agreed to the updated Terms.

2.1 Registration Process

To open an account with 399ber, you must provide an active mobile number and valid personal information. All information provided at the time of registration must be accurate and up to date. Providing false information may result in account suspension or cancellation.

The responsibility for keeping the account password confidential rests entirely with the member. Any unauthorized access to your account must be reported to our support team immediately.

2.2 Identity Verification (KYC)

To ensure security and prevent fraud, 399ber may request identity verification (KYC) at any time. As part of this process, the following information may be requested:

• Copy of National ID (NID) or passport
• Proof of ownership of the mobile banking account
• Proof of residence (if applicable)

2.3 Account Suspension and Cancellation

399ber reserves the right to immediately suspend or permanently close an account for any of the following reasons:

• Operating multiple accounts
• Providing false information
• Fraudulent activity or bonus abuse
• Any harmful activity directed at other members
• Use of malicious software or automated tools
• Providing false information about age

3.1 Payment Methods and Limits

399ber currently offers deposit and withdrawal facilities through Bangladesh's popular mobile banking methods.

3.2 Deposit Rules

• Deposits must be made from your own mobile banking account.
• Deposits through third parties are strictly prohibited and may result in account cancellation.
• The correct reference number must be used at the time of deposit.
• For any issues, notify our support team via 24/7 live chat.

3.3 Withdrawal Rules

Before processing a withdrawal request, 399ber will confirm that there are no active wagering requirements remaining on your account. The following conditions apply:

• KYC verification must be completed before withdrawal.
• Withdrawals may be limited until any active bonus has been fully wagered.
• Withdrawals will only be sent to the depositing mobile banking account.
• Withdrawals may be temporarily placed on hold if fraudulent activity is suspected.

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. Please read the following terms carefully before claiming the bonus:

• The bonus applies only to the first deposit of new members.
• The bonus amount must be wagered 20 times (20x).
• The bonus cannot be withdrawn before the wagering requirement is met.
• This bonus can only be claimed once per account.

4.2 VIP Cashback Program

399ber's VIP program has four tiers and each tier offers a weekly cashback benefit:

Through active gaming and regular participation, you can gradually move up to higher VIP tiers.

4.3 Bonus Abuse Prohibited

If any member abuses the bonus system — such as claiming bonuses using multiple accounts, attempting to meet wagering requirements through coordinated betting, or following any fraudulent method — 399ber reserves the right to forfeit the bonus and associated winnings from that account and close the account.

5.1 Game Fairness

All games on 399ber are operated on the basis of fair play principles. Our platform uses Random Number Generator (RNG) technology, which keeps the outcome of every game completely random and impartial. We use SSL encryption technology to keep your data and transactions secure.

5.2 Prohibited Activities

The following activities are strictly prohibited on the gaming platform:

• Playing games using any automated bot or software
• Deliberately exploiting any bug or glitch in a game to gain an advantage
• Colluding or engaging in coordinated fraud with other members
• Identifying technical vulnerabilities in the platform and attempting to gain an unfair advantage
• Using the platform for money laundering or any illegal financial activity

5.3 Technical Issues

If a game is left incomplete due to a server outage, internet disconnection, or any other technical issue, 399ber reserves the right to review the game result and make the correct determination. In such situations, the information recorded in our system will be considered final.

6.1 Self-Control Tools

399ber believes that gaming should be a form of entertainment, not a source of problems. Toward this goal, we provide members with self-control options. You can contact our support team to set the following limits:

• Daily, weekly, or monthly deposit limits
• Daily, weekly, or monthly betting limits
• Temporary account suspension (cooling-off period)
• Permanent self-exclusion

6.2 Protection of Minors

399ber strictly prohibits gaming by minors. Our platform is for those aged 21 and above only. Parents are advised to use parental control software to keep minors away from online gaming. Any account registered with false age information will be immediately cancelled and all winnings from that account will be forfeited.

For more information, visit our responsible gaming page.

7.1 Use of Personal Information

399ber uses the personal information you provide only for the following purposes:

• Account verification and management
• Processing financial transactions
• Providing customer support
• Fraud prevention and ensuring security
• Fulfilling applicable legal obligations

We do not sell your personal information to third parties. For more details, read our privacy policy.

7.2 Technical Security

399ber uses industry-standard SSL encryption technology to protect your data. Our server systems undergo regular security audits. However, no transfer of information over the internet is completely risk-free, so the responsibility for maintaining the security of your account also rests partly with you.

8.1 Service Availability

While 399ber strives to provide uninterrupted service, the service may be temporarily disrupted due to technical maintenance, upgrades, or unforeseen issues. In such situations, 399ber will not be liable for any financial loss unless it is directly caused by a technical fault on our part.

8.2 Dispute Resolution

For any dispute or complaint, please first contact our 24/7 live chat support. Our team will review each matter with the highest level of integrity and impartiality. In disputes relating to game results, our server logs will be considered as the final evidence.

To submit a complaint, email: [email protected]

8.3 Intellectual Property

All content on the 399ber website — logos, graphics, text, design, and software — is the intellectual property of 399ber. Reproducing, distributing, or using any part of this content for commercial purposes without written permission is strictly prohibited.

9.1 Governing Law & Language

These terms are written in Bengali and the Bengali version shall be considered authoritative. In any legal dispute, the applicable laws and regulations will be determined by the relevant authority.

9.2 Entire Agreement

These terms, our Privacy Policy, and our Responsible Gaming Policy together form the entire agreement between 399ber and the member. If any provision of these terms is found to be legally unenforceable, the remaining provisions will continue to be in effect.

9.3 Contact & Support

If you have any questions or need clarification about these terms, please contact us: