399ber's Privacy Policy

399ber is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy. The purpose of this Privacy Policy is to clearly inform you about what personal information we collect, why we collect it, how we use it, and how we keep it protected.

We believe data protection is not just a legal obligation — it is the foundation of trust between us and our users. 399ber is committed to maintaining the highest standards of technical and procedural security at all times.

The following types of information may be collected during registration and use of the 399ber platform:

2.1 Personally Identifiable Information

• Full name
• Date of birth (for age verification — users under 21 are not permitted to use this platform)
• Email address
• Mobile number
• National ID number or passport number (where identity verification is required)

2.2 Financial Information

• bKash, Nagad, or Rocket account number (for transactions)
• Deposit and withdrawal history
• Transaction amounts and timestamps

2.3 Technical Information

• IP address
• Browser type and version
• Device information (operating system, screen resolution)
• Cookie and session data
• Logs of which pages were visited on the platform and for how long

2.4 Gaming Activity Information

• Play history and preferences
• Bonus usage details
• VIP program participation information
• Records of communications with customer support

399ber collects and processes your information for the following legitimate purposes:

• Account Management: To ensure registration, login, and account verification.
• Financial Transactions: To process deposits and withdrawals and to prevent fraud.
• Age and Identity Verification: To ensure services are provided only to individuals aged 21 or above.
• Customer Service: To resolve issues and provide effective support.
• Platform Improvement: To enhance the user experience and develop new features.
• Security: To prevent cyber fraud, money laundering, and unauthorized access.
• Responsible Gaming: To assist users in preventing the harmful effects of excessive gambling.
• Legal Compliance: To comply with applicable laws and regulations.

399ber uses industry-standard technology to protect your personal information. Our security measures include:

• SSL Encryption: Every data transfer is encrypted using SSL (Secure Socket Layer) technology.
• Firewall Protection: Advanced firewalls are active to block unauthorized access.
• Access Control: Only authorized personnel are permitted to access user information.
• Regular Audits: Routine system audits are conducted to identify security vulnerabilities.
• Data Backup: Regular secure backups are maintained to prevent data loss or damage.

Your information is not retained for longer than necessary. After an account is closed, certain information may be kept for a specified period to meet legal requirements, after which it is securely deleted.

399ber does not sell your personal information to third parties. However, information may be shared in specific circumstances:

5.1 Service Provider Partners

Only the necessary information is shared with payment processors (bKash, Nagad, Rocket), game providers, and technology support companies. These partners are contractually bound to comply with 399ber's privacy standards.

5.2 Legal Obligations

Information may be disclosed when required by a court order, government investigation, or legal process. In such cases, only the minimum necessary information is provided.

5.3 Fraud Prevention

Relevant information may be shared with the appropriate authorities to detect financial fraud, money laundering, or illegal activity.

The 399ber website uses cookies. Cookies are small text files stored in your browser that improve the functionality of the platform. We use the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions and running core functions.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect anonymous data to monitor and improve platform usage.

You can control or disable cookies from your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

You have the following rights regarding your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request that any inaccuracies in your information be corrected.
• Right to Deletion: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that the use of your information be restricted.
• Right to Data Portability: You may request to receive your information in a structured format.
• Right to Object: You may object to your information being used for specific purposes.

To exercise these rights, please contact our support team. We will respond to your request within a maximum of 30 business days.

399ber is for users aged 21 and above only. We do not intentionally collect any information from minors. If we become aware that a minor has used our platform, we will immediately close their account and delete the associated information.

Parents or legal guardians are requested to contact us immediately if they suspect their child is using 399ber.

The 399ber platform may include third-party game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. These providers have their own privacy policies and 399ber is not responsible for their data practices. You are advised to read their individual policies before using their services.

399ber reserves the right to modify or update this Privacy Policy at any time. For significant changes, we will send a notification to the registered email address and note the updated date on the website.

Continued use of the platform after any changes indicates that you have accepted the new policy. You are advised to review this page regularly.

Your information is stored on secure servers. For servers in Bangladesh and abroad, 399ber ensures that equivalent security standards apply. Established encryption protocols are used for international data transfers and user privacy is maintained.

399ber believes in responsible gaming. Information about your gaming behavior is used to improve our responsible gaming tools. If we observe that a user's gaming behavior is becoming risky, we may provide them with the necessary support and information.

To learn more about responsible gaming, visit our Responsible Gaming page.